New Otani - Tokyo

ex. Hotel New Otani Tokyo Executive House Zen & The Main

4-1 Kioi-Cho Chiyoda-Ku, Tokyo, Japan, 102-8578  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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New Otani - Tokyo

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Editorial review:

The gardens and grounds are absolutely gorgeous at this large, yet relaxing hotel. The service can't be beat, and the rooms have nice furnishings. Some of the rooms are a bit small and some felt that the service was cold. But most people had an enjoyable experience.

Overview

Comfortably located by Akasaka Mitsuke station, New Otani Hotel features a sauna, a beauty salon and a barber shop. Since 1964 the hotel has been offering accommodation in a 17-story building with French architecture and furnishings.

The hotel is 1100 meters away from National Diet Building. Nestled in the downtown district and 4 km from the city center.

Within walking distance of Sumida Ward district with bars and a stadium.

New Otani Hotel boasts a central setting within 20 minutes drive to Haneda airport.

Rooms

The property comprises 1479 non-smoking rooms equipped with an in-room safe, heating, pay television, flat-screen TV and a closet. Rooms come with the city view. For more comfort a shower, a hairdryer and terry bathrobes are provided.

Eat & Drink

A fine selection of international dishes is served at the 24-hour restaurant. Guests can try refreshing drinks in the café bar. The property is located near a bus stop, about 50 meters from Taikanen and Kato's Dinning & Bar serving a wide selection of dishes.

A continental breakfast is served and charges are applicable.  All visitors are offered a american breakfast for a fee.  A buffet breakfast is served at affordable prices. 

Services

This spectacular hotel benefits from currency exchange, a safety deposit box and a luggage storage along with secretarial services, a meeting room and computer rental.

Relax

Treatments include steam baths and massage. The hotel offers a gym and a fitness centre to keep active guests fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of floors:   17.  Number of rooms:   1479.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Vending machines
  • Executive/club floor
  • Lobby
  • Female traveler room/floor
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Garden area
  • Barbeque grills
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator
  • Electric kettle

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 11 years
Existing bedding FREE
Extra bed JPY 5940
Children above
11 years or adults
Extra bed JPY 5940
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel New Otani - Tokyo Tokyo location
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Hotel Address:

4-1 Kioi-Cho Chiyoda-Ku, Tokyo, Japan, 102-8578

Get directions
City Center
  • Tokyo
    4.0 km
Airports
  • Haneda (HND)
    14.8 km
  • Narita International Airport (NRT)
    59.6 km
Train Stations
  • Yotsuya Station
    700 m
  • Iidabashi Station
    2.6 km
Underground stations
  • Akasaka Mitsuke Station
    500 m
  • Hanzomon Station
    900 m
Restaurants
  • La Tour D'Argent (cuisine: French)
    30 m
  • Garden Lounge
    90 m
Parks
  • Hotel New Otani Japanese Garden
    120 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    1479

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

Use Badge

Rooms and availability

New Otani photos Room
Premium Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Room Description:

Spacious room featuring a large bath room and bathrobes. This room is non-smoking only. It comes with a double bed or twin beds, and 1 extra bed for the third guest.

New Otani photos Room Hotel information
Deluxe Spacious Room
  • Room size:

    44 m²

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Trouser/pants press
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:Pay TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • DVD player
  • CD player
  • Radio
New Otani photos Room Hotel information
Deluxe Spacious Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Trouser/pants press
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bidet
  • Laundry basket/clothes hamper
  • Dining:Mini-bar
  • Mini-refrigerator
  • Media:Pay TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • DVD player
  • CD player
  • Radio
Tower Double Room
Garden view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • International calls
  • Fax machine
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
  • Free movies/video
  • 220 V AC
  • Wake up service
  • Computer hookup
  • CD player
  • Radio
Room Description:

Standard|Tower Twin / Double Garden Tower - Breakfast included

New Otani photos Room
Single Room
Garden view
  • Room size:

    23 m²

  • Max occupancy:

    7 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

The Main Standard Room. BED & BREAKFAST. Dynamic product

Standard Tower King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
New Otani photos Room
Standard King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Room Description:

Quality King Rooms 280-sq ft. • Free Wi-Fi. • Complimentary 2 bottles of water. • Non Smoking Room basis, Smoking Room requested upon check in. • Free Car Parking. • Front Office 24/7 service.

Tower Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • International calls
  • Fax machine
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Television
  • Free movies/video
  • Wake up service
  • CD player
  • Radio
Room Description:

Standard|Tower Triple Garden Tower - Breakfast included

New Otani photos Exterior Hotel information
Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Tower Junior Suite
Garden view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • International calls
  • Fax machine
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Television
  • Free movies/video
  • Wake up service
  • CD player
  • Radio
Junior Suite
  • Room size:

    70 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
New Otani photos Room
Deluxe Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Lounge area
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Room Description:

Deluxe|Deluxe Room

New Otani photos Room
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Yukata
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Non-feather pillows
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Room Description:

Deluxe|The Main Deluxe King, Non-smoking

New Otani photos Exterior Hotel information
Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • Media:Television
Room Description:

Deluxe|Deluxe Triple Room, Non Smoking

Premium Deluxe Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • Media:Television
Room Description:

Deluxe|Premium Deluxe Room, Non-smoking

Premium Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Seating area
Executive Standard Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Executive House Zen Standard Room

Semi Double Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Standard|Quality Semi Double Room, Non-smoking

Business Double Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
Room Description:

Standard|Business Double Room Non-smoking (Quality)

New Otani Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Rainbow Bridge1.6 km
  • Japan Imperial Palace1.6 km

Places of interest

  • Ichigaya Station1.1 km
  • Tokyo Metropolitan Government Building1.6 km

Train stations

  • Yotsuya Station600 m

Shopping areas

  • Tokyo Midtown1.7 km

Monuments and Landmarks

  • Yasukuni Shrine1.6 km

Stadiums

  • Tokyo Route 246 - Gran Turismo Track800 m
  • Meiji Jingu Stadium1.7 km

Museums

  • National Art Center1.8 km

Parks

  • Chidorigafuchi1.3 km

Theaters

  • National Theatre of Japan700 m
  • National Theatre700 m
  • Suntory Hall1.6 km

Underground stations

  • Akasaka Mitsuke Station400 m
  • Hanzomon Station800 m
  • Akasaka Station900 m
  • Tameike Sanno Station1.0 km
  • Aoyama Itchome Station1.2 km
  • Yotsuya Sanchome Station1.5 km
  • Roppongi Itchome Station1.7 km
  • Gaienmae Station1.8 km
  • Toranomon Station1.8 km

Public parking

  • National Diet Building1.0 km

Local attractions

  • Imperial Palace1.6 km
    1-1 Chiyoda
  • Meiji Memorial Picture Gallery1.5 km
    1-1 Kasumigaokamachi
  • 21 21 DESIGN SIGHT1.6 km
    9-7-6 Akasaka
  • Nogi Shrine1.5 km
    8-11-27 Akasaka
  • Tokyo Midtown 1.6 km
    9-7-2 Akasaka

Near the hotel

  • Hotel New Otani Japanese Garden120 m
    4-1 Kioicho
  • Akasaka Palace (State Guesthouse)500 m
    2-1 Motoakasaka
  • Hie Shrine870 m
    2-10-5 Nagata-cho
  • National Diet Library1.0 km
    1-10-1, Nagatacho
  • New Otani Art Museum140 m
    4-1 Kioi-cho
  • Toyokawa Inari Tokyo Betsuin520 m
    1-4-7 Motoakasaka
  • akasaka Sacas 930 m
    5-3 Akasaka

Restaurants nearby

  • La Tour D'Argent30 m

    Address: 4-1 Kioicho
    Phone: +81 3-3239-3111

    66% likes this, based on 34 reviews
    Cuisine: French
    Price Range: NZD 100 - NZD 468

  • View & Dining The Sky80 m

    Address: 4-1 Kioicho
    Phone: +81 3-3238-0028

    61% likes this, based on 27 reviews
    Price Range: NZD 67 - NZD 135

  • Pateisurisatsuki80 m

    Address: Kioicho
    Phone: +81 3-3221-7252

    61% likes this, based on 16 reviews
    Price Range: NZD 16 - NZD 43

  • Garden Lounge90 m

    Address: Kioicho
    Phone: +81 3-5226-0246

    61% likes this, based on 25 reviews
    Price Range: NZD 42 - NZD 67

  • Kafeandodainingu Satsuki80 m

    Address: Kioicho
    Phone: +81 3-5275-3177

    67% likes this, based on 36 reviews
    Price Range: NZD 16 - NZD 43

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    1479

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

Use Badge

Cities nearby
  • Kawasaki (Kanagawa) hotels - 18 km
  • Musashino hotels - 12 km
  • Soka hotels - 18 km
  • Yashio hotels - 19 km
  • Kawaguchi hotels - 13 km
  • Urayasu hotels - 19 km
  • Saitama hotels - 20 km
  • Tama hotels - 25 km
  • Ichikawa hotels - 22 km
  • Misato (Saitama) hotels - 23 km

New Otani Reviews

Guest reviews are submitted by our customers after their stay at New Otani

Average guest rating

8.0out of 10
Fabulous
Based on 186 reviews

Guest reviews

  • Group of friends
    4.2

    It was well located for the metro.

    We stayed in the Garden tower. We had a twin room with no real view to note and the hotel is a complicated maze to navigate. The beds were really uncomfortable although the room must have been upgraded, at least partially, this century. I don't think the garden is all that amazing, if you are visiting in season there are plenty of parks with better foliage. If you prefer modern western luxury/boutique hotels then the convenience of the metro lines probably isn't going to offset the very average hotel.

  • Family with children
    7.0

    Good location, near Fish market and Ginza Limousine bus service to and from Narita to hotel and pick up point for package tours. Good foods in Akasaka areas and near to Metro station. Good garden and surrounding. Late check out. Big rooms. Concierge speaks good English

    Building a little old. Key instead of card for room access. Expensive breakfast in restaurants within hotel.

  • Single
    8.2

    Staff and location are excellent. Subwaystations are very close and Akasaka with all the nice restaurants and bars is just 5 minutes walking away.

    Hotel is bit of old glory, needs a make over. Internet is free in lobby, should be free in room as well.

  • Single
    6.6

    Very nice and relaxing japanese Garden, Very nice and polite stuff

    very high price for Breakfast, Breakfast not included in the high Room Rate

  • Single
    10.0

    Clean, comfortable, spacious rooms for Japan, courteous staff, great value, great restaurants and very conveniently located to the Marunoichi subway which gets you to everywhere in Tokyo. The Ginza is 10 minutes away as well as Shinjuku for shopping. It's also very close to Government offices including all the Embassy's.

  • Group of friends
    8.8

    Staff efficiency and services available

    Difficulty finding our way around. This hotel is far too large for our comfort.

  • Couple
    7.4

    The back entrance/exit was a few meters away from the Tokyo subway station. The hotel was very clean and the staff were very courteous and polite, service was excellent. The bathroom was twice the size of normal Japan bathrooms which were really small.

    Since the hotel was rated 5-star here in Booked.net, we were expecting something fancy. Exactly what was lacking, I cannot say but the overall experience fell short of our expectations. We booked a standard double/twin "garden tower" room and we got semi-double. We wanted to transfer to a twin to get a slightly larger bed but the hotel was fully booked. We got a corner room, which was nice but it didn't compensate for what we felt was lacking. We stayed in 4 hotels in our trip to Japan, and in comparison to other hotels, the difference was the corner room with the city view, a bigger room and a larger bathroom as compared to other hotels. Restaurants were very expensive. Cheapest breakfast was the Y2,200 continental breakfast (all bread), which was not wortih it. We ended up having Western breakfast (with rice, bacon, congee, cereal) was at Y2800, which was better but still not worth it. Staff rendered excellent service. I believe the problem was in classifying this hotel as 5-star, which I believe it isn't. It's nice but not 5-star in my opinion.

  • Older travelers
    10.0

    A very impressive hotel with a fine array of dining options

  • Family with children
    7.0

    Got a fair price through Booked.net. Near a subway hub.

    Room was old, not what I would expect from a five star hotel. Should probably drop the word "New" from the name. Charged for Internet access.

  • Group of friends
    9.2

    * The city views * The hotel robes/kimono (which we decided to purchase from the hotel store downstairs- however, may I suggest an in room catalogue so that guests are aware that these items are available for purchase) * Large bathroom

    * Wifi internet access for multiple computers in our room was difficult. My friend and I both had laptops, and paid for internet access. However the facilities in the room for internet access were such that it was only possible for one laptop to connect. We spent a lot of time on the telephone with IT support to enable us to gain internet access on the second laptop.

  • Single
    9.6

    The garden of the hotel is quite unique and a pleasure to watch and walk through. The Hotel staff is very professional and patient. Very comfortable and efficient design of the room.

    The most noisy toilet, when refilling, that I can remember to have experienced in Japan.

  • Family with children
    5.8

    We chose it as a luxury splurge for the last night of our holiday in Japan. The room was a deluxe triple, and quite spacious for Japanese standards, with a separate sitting room.

    We were very disappointed that the room was not ready at 2pm, the official check-in time, and had to wait another 1.5 hours. My complaints to the front desk staff were ignored. We found one staff member to be quite disinterested in our enquiries at the bell desk, but the next day, another was quite helpful. Many of the reasonably-priced eateries on the lower level were closed, and due to the hotel's island-like location, it was a hassle to cross the very busy road around the hotel to find anywhere else to eat, so we ended up paying a premium for an ordinary basic Japanese meal. We wouldn't stay here again, because for the price of the room, the hotel doesn't offer good service, is big and sprawling, with little atmosphere.

  • Couple
    9.6

    The staff were incredibly friendly and helpful and the hotel itself is extremely impressive. Our room in 'The Main' was beautiful and every detail was so well thought out, it made our honeymoon stop over really special. Thank you!

  • Group of friends
    7.4

    Hotel staff was very attentive and the food of restaurants was great (quite expensive, but great...)

    Some decoration/design are kind of old - actually it is not a complaint, but they should update something like walls, floor, etc...

  • Couple
    8.8

    Staff very helpful. Lovely views of Tokyo.

    Hotel very big and food very expensive.

How to reach hotel

hotel New Otani - Tokyo Tokyo location
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Hotel Address:

4-1 Kioi-Cho Chiyoda-Ku, Tokyo, Japan, 102-8578

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City Center
  • Tokyo
    4.0 km
Airports
  • Haneda (HND)
    14.8 km
  • Narita International Airport (NRT)
    59.6 km
Train Stations
  • Yotsuya Station
    700 m
  • Iidabashi Station
    2.6 km
Underground stations
  • Akasaka Mitsuke Station
    500 m
  • Hanzomon Station
    900 m
Restaurants
  • La Tour D'Argent (cuisine: French)
    30 m
  • Garden Lounge
    90 m
Parks
  • Hotel New Otani Japanese Garden
    120 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    1479

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

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